London Drugs Tech Services
Check-In Assistant
Repair Details
Reported Issue or Service Request:
Please enter more information. Details are very important!
Device:
-- Select --
Apple - Macintosh ──────────
Macbook Pro
Macbook Air
iMac
Mac Mini
Mac Studio
Mac Pro
Apple - Mobile ──────────
iPhone
iPad
Apple Watch
Airpods
Beats Headphones
Apple - Other ──────────
AppleTV
Homepod
Apple Monitor
Apple Accessory
Windows PC ──────────
Tower PC
Laptop
All-In-One
Mini PC
Samsung / Android ──────────
Samsung Phone
Android Phone
Android Tablet
SmartWatch
Other Devices ──────────
Printer
Digital Camera
Video Game Console
Unlisted Device
Physical Condition:
-- Select --
New
Excellent
Good
Poor
Damaged
Warranty Status:
-- Select --
Apple Limited Warranty
Applecare+ Extended w/ Damage Coverage
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Third-Party Applecare+ Partner (Brightstar, Likewize)
London Drugs PPP
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Manufacturer Warranty
Other Insurance or Coverage
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No Coverage
Warranty selected - check coverage details.
Pre-approved Repair Cost:
-- Select --
Yes
Yes, service was pre-paid.
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Applecare+
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No, unable to estimate.
No, client would like a quote provided first.
Cleaning Requested:
-- Select --
$30 mobile basic (port cleaning, surface cleaning)
$50 mobile advanced (internal cleaning, assessment)
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$50 Mac/PC standard (standard dusting, surface cleaning)
$75 Mac/PC advanced (internal deep clean)
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$24.99 camera body cleaning (external cleaning only) LD# 1256267
$59.99 camera sensor cleaning (dry clean, dust removal) LD# 1260038
$79.99 camera sensor cleaning (advanced wet cleaning) LD#1132427
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$49.99 minimum fee (Printers, Monitors, Consoles)
Screen Protector Install:
N/A mobile devices only
Retain Device (if part order required):
-- Select --
Yes, client will pickup device after part ordered.
No, device can remain until the repair is complete.
Warning: This can cause delays in completion. Device must be returned within 48 hours of part arrival.
Loaner Requested:
-- Select --
Yes, if Apple flags the device for mail-in service (No cost).
No.
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Yes, loaner requested if available. (Non-refundable $50 service fee). LD# 0347953
Reservation Booked:
-- Select --
Yes
No
Completion Time Estimate Provided:
-- Select --
1 hour or less.
2-3 hours.
By end-of-day today.
Next business day (we will contact when ready).
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No, Tech unavailable (we will contact within 2 business days).
No, Unable to estimate (we will contact within 2 business days).
No, Part order or mail-in required (5-7 business days).
Tech has confirmed.
Contact Information
Contactable Email:
Invalid email format.
Does client consent to potentially receiving an Apple Survey?:
Yes
No
Contactable Phone Number:
Invalid phone number.
Preferred Contact Method:
Text Only
Call Only
Email Only
Text or Call
Any Method
Credentials
Device Password or PIN:
Additional Credentials (If service requires an account setup):
AppleID
Microsoft
E-mail
E-mail
Other
Other
Has find My Device been disabled?
-- Select --
Yes
No
Not required for this service.
Not needed selected
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Check-in assistant created by Jason H for use at Store 072.